Customer Survey

I was catching up on my "This American Life" podcast episodes, and came across this one from January 2nd. The final act of the show was about a salesman who, as part of an exercise from some training seminar, had his wife complete a brand marketing survey about him (I'd encourage you to listen to the show, my crappy description is not doing it justice).

I liked this idea. So I decided to post a customer satisfaction survey. Being lazy I just found a generic one on the web and replaced the product name with my name. I encourage any family, friends, and random Internet wackos who feel so inclined to fill it out.

Part One: Product Overview

1) What do you consider to be the best aspects of Jonathan?


2) What do you consider to be the worst aspects of Jonathan?


3) Please rate the following features of Jonathan, with 5 being the highest rating and 1 being the lowest:

Attractive Appearance
Helpful User Documentation
Great Customer Satisfaction
Customer Service Support Staff
Low Cost


Part Two: Product Usage

4) How many times a week do you use Jonathan?

Hundreds of times a week
More than 100 times a week
More than 10 times a week
More than once a week
Less than once a week

5) Did you own any previous models of Jonathan?


Part Three: Product Expectations

6) All of us here at Jonathan's Journal want to know if Jonathan has met your person-related expectations. Please choose from the following selections:

Jonathan has greatly exceeded my expectations
Jonathan has slightly exceeded my expectations
Jonathan has met my expectations
Jonathan has fallen short of meeting my expectations
Jonathan has completely failed to meet my expectations.
Other:


7) If Jonathan failed to meet your expectations, could you please tell us what the problems are?


8) I would recommend Jonathan to others.
Strongly Disagree
Disagree
Undecided
Agree
Strongly Agree